My account was hacked and they are very slow to respond . Someone went into my account and bought items to ship to Romania 🇷🇴. If wish would’ve responded much sooner they could’ve reversed the shipping before it was even shipped out . You can’t even contact anyone by phone . Then the lady by email asked me if I was sure I did not make the purchase by accident . I don’t know anyone in Romania. The lady said she see two other purchases to Romania yes from the scam artist . Horribly customer service