I ordered 8 items months ago and have only received one so far, an external drive that did not work. Their tracking system claims items were quickly shipped to my country, yet 12 days later have not arrived. Then I get emails saying they have not left China and will be another month. Clearly their tracking system lies. Their idea of SUPPORT is a few simple Q&A which answers nothing. They sold 500 top of the range laptops for equivalent of about five hundred euros each. No good reviews of them anywhere. Facebook has many disatisfied customers complaining about them, calling them a scam company.