Anonymous
Dont get fooled by lower rates as compared to their competitors - there is no such thing as a free lunch! This company is using the lower rates to attract their victims and then charge them for damages. I was given very much damaged car and took a lot of photos. I took the car and went straight to the highway. One hour later on i got an indicator for а flat tire - stopped at a gas station and although all 4 tires looked ok, i pumped all 4. Indicator was ok after this. Arrived at destination and was about to take off when it was already dark and noticed the right headlight was not working at all. Replaced the light at my own cost at the first gas station! The car rental did not reimburse this expense at all! Next day - same experience with the tire, after driving for a while indicator on, again gas station pumping, indicator ok. Then the next day again the same story until i get fed up and asked someone at the gas station to change my tire with the spare one. When i returned the car i shared my experience with the employee. They checked the car and then found a small dot/crack on the front-shield saying this is new damage, i verified my photos taken during check in and saw spot in the same location. The employee said they will verify this later, released my deposit and brought me out. Next day my credit card got suddenly charged and i requested explanation. I was responded 1 day later with a bill for the presumed damage disregarding the evidence from my photos. I was lucky not to trust the company good will and luckily purchased a full insurance while booking the car through a third-party website. The insurance will return my loss but i feel it is my duty to share my negative experience with both technical condition of the vehicles they are offering + my experience with the damage claim. The seemingly cheaper price is deceitful - these people are feeding on insurance money. Hopefully with more reviews and more awareness less people will become victims of such criminal business model.
9 months ago
Read addcar rental Reviews
addcar rental has a 1.1 average rating from 66 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial