Ben
My booking was in advance for pick up in Casablanca Airport. To put a security deposit on my Amex Card they charged me extra $210 for no reason. The car was old with more than 167000 km. On a different note, I need to bring your attention to serious safety issue with car tires (see tire pics). I had to replace a flat tire that was very old and had cracks and should not be put used. The spare tire was as bad as the old one. I seriously was scared to drive this car from Agadir to Casablanca. Please recommend your affiliate to take the safe measures for customer safety. The second issue is that there was no agent at 6 AM to check the car back. I had to wait in the middle of the parking along with another customer till 6:15 am. I had to leave the keys in the car and leave and still missed my flight. What a nightmare it was! This rental company runs its business from a parking lot "LOL". Then you will need to pay for the parking fee when you leave the lot... No sense! Travelers take your business for serious companies. There are others I used and were fine.
8 months ago
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addcar rental has a 1.1 average rating from 66 reviews

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