“Absolutely rubbish company with no manners at all how to treat customers i recommend think 10 times before renting a car through them worst experience. I had my booking for 4 days despite i provide my flight number they were charging me extra fee hundred euro for being one hour late i had meet and greet booking but no sign of there company logo or desk at airport Waite almost one hour before they send their bus even then when we reach the guy at reception was so rude and disrespectful I contact them from Bucharest but they did not bother even to reply to my msg so rubbish company absolutely disgrace ruin my holida.”
“STAY AWAY FROM addCar. I made reservation for a car rental through Economy Bookings and my rental voucher was sent to m to pick up my rental at 6457 Hazeltine National Dr, Suite 145, Orlando , 32822. I had already prepaid for my rental. I have State Farm Auto Insurance which covers insurance for rental car but I was told I had to pay $10 per day regardless that I have full rental coverage. I was also not allowed to use my Sun Pass. They wanted $19.99 per day to use their sun pass also I would have to pay tolls in addition to $19.99 per day. This company is a FRAUD and I will be complaining to the Florida State Attorney General, FCC, BBB.”
“The worse car rental ever! The company unlawfully took €100 from my deposit because I did not present the receipts for the Fetești bridge toll when returning the vehicle. I later obtained copies of the receipts and images of the vehicle from the toll station. However, this is still not enough—they now demand that the license plate number be on the receipt! Their attitude towards customers is terrible and ignorant. I don’t understand what they are trying to achieve. They refuse to refund my €100 despite providing all the proof of toll payment. Please avoid this Rent-a-Car company in Bucharest, Romania.”
“Scam.. just know how to get more money of everything. Worst experience we ever had with any car rental. This is private own and person name Cassandra was the worst customer service one can provide. She is definitely taking the company down and bcoz of her if anyone in that company working hard and sincerely is getting overshadowed.”
“I had a dreadful experience with AddCar, booked through Priceline, that I need to share. I reserved a rental car and paid the full price upfront via Priceline. However, when I arrived to pick up the vehicle, AddCar charged me an additional amount as a "deposit," claiming it would be refunded. Despite their assurances, I never received the refund. They falsely told me they released the deposit, but after my bank investigated, it turned out they had charged me for an "all-inclusive package" without my consent. This lack of transparency and honesty is unacceptable. AddCar's customer service was unhelpful and evasive throughout the process. I strongly advise against renting from them. Save yourself the trouble and choose a more reputable company!”
“Charged me 350 security deposit! Still have not received the 350.00 back. I’ve tried to call several times. No one picks up line. I repeat Do Not Ever use This Car Rental service!! They are crooks m! Terrible customer service 😡😡😡😡”
“WHEEGO.COM ARE RUNNING A COMPLETE CAR INSURANCE SCAM.
NEVER rent a car from Wheego or use JET2.com who referred me & now won't help in anyway.
I rented car from Wheego in Alicante recently. They are a total scam and I’m surprised that they are supported by both JET2.com & booking.com ? Just like all the other reviews, when I arrived to return car, some company representative came to check the car. She found immediately a single small hole barely visible to the eye. She found this tiny chip immediately & unless you know exactly where it was you would never be able to find it. But she weirdly went straight away to the tiny "damage ”. Then her aggressive boss a threatened to call the police when I took my own photos! I knew then I was being scammed. . I have been charged my entire 900 Euro deposit (to the penny) for this "damage" & JET2's Introduction to this recommend car hire company has been one of the worst care hire experiences ever, JET2.COM have refuse to help me! I will never use either of these companies again! BUYER BEWARE”
“Incredibly bad experience. We had an accident, luckily no one was hurt. The whole communication since then was a terrible disaster. For months they refused to give me any information about the case resolution, didnt give me any final invoice, used swearing language, saying things like "How can I remember all the customers who had accident with our cars :`(", they were lying about GDPR (saying they can give me the name of the insurance company because of GDPR), accusing me that I know that the same as they do, making all kinds of excusses that didnt even make sense and trying to make me feel guilty as much possible, so that I would feel intimidated and stoped. After months they completely forgot about it and didnt care at all. Finally I made them to write an email to an insurance company, which simply replied with their statement (if it was the real insurance company at all, because they never give anything to check their claims). It took was one email. Then they finally sent an invoice, claiming they already sent it, but they dont know when they sent it..., because they "have too much work". Only obstacles in an already stressfull situation.”
“the parking lot of airports and steal people` s money. first they gave me a broken car without any features, broken body, empty gas tank, They charged me 50 euros just for meeting me to return the car. Very shady business, DO NOT RENT with them. Stay FAR AWAY.”
“Terrible Experience - Avoid ADDCAR SOFIA at All Costs.Absolute cheaters,
Here’s a review you could use:
---
**Terrible Experience - Avoid ADDCAR at All Costs!**
This is the worst car rental company I have ever dealt with. Do not, under any circumstances, book with ADDCAR in Sofia. They are a complete scam. Despite having legitimate insurance coverage brought from expedia, they demanded an additional 300 euros from us, claiming our credit card was not valid. When we refused to pay this ridiculous fee, they canceled our car rental without any notice, leaving us stranded with two young children in the peak of summer.
Even worse, they tried to pressure us into making a new reservation on the spot at an even higher rate. This is nothing short of a full-blown scam.
Avoid these scammers at any cost”
“AddCar is NOT a legitimate rental agency. I rented a car through them on Travelocity, which I thought only worked with reputable car rental companies. In very small print, their contract said I needed to call them at least 2 hours in advance of landing. However, I was on a plane and delayed so I wasn't able to do that. When I tried to use their online "check-in" portal - it kept giving me an error message saying that my reservation could not be found. So when I arrived in Vilnius a few hours later, and went to the car rental area - to my surprise there was no counter. They don't have any presence at all in the airport car rental area. I called them and they said that since I hadn't called them at the appropriate time, they were now in another city 2 hours away from Vilnius and that I could not get the car I had ALREADY paid for. They just left me high and dry, with no apology and no alternatives. and they had already charged my credit card so I basically paid to be stranded at the airport. They were the worst "company" I have ever done business with and I wouldn't be surprised if their portal purposely doesn't allow you to check in so they can justify cancelling your reservation without a refund. Bottom line is DO NOT USE AddCar.”
“After 40 years, this is the first time I've ever walked away from a car rental. The insurance scam was twice the rental of the car itself and they refused to take our proof that we had the required insurance. They even refused to give us a ride back to the airport after we cancelled the vehicle. I contested with Economybooking.com and they refused to address the issue. Avoid both”
“Worst rental company ever. They do not deserve 1 star!
They refused to give us the car claiming that something is wrong with my credit card.
They told us the only way we could get the car is paying an extra 600 euro insurance for the car (which was more than double the rental price!) . We already payed for a full insurance (no risk) while making the reservation via booking.com but it did not matter. We could not get the car without paying the extra 600 euro. Not even after the customer service from booking talked with them.
Not to mention we were not the only one at the desk in this situation!
This is a scam. You should not do any business with this company.”
“Totally diabolical and unfriendly service, had my worst experience of car rental in Rabat, the company agent at the Rabat airport was extremely rude and arrogant, the agent tried to deceive me for additional cost which I refused to pay, he than left me at the airport without a car. Don't even deserve 1 star, strongly advise to keep your distance from this company, bunch of cowboys”
