I bought a pair of $475 sneakers from them. They arrived while I was on vacation, so when I returned and tried them on, I realized they were one size too small. I attempted to exchange them, but they "do not do exchanges." How do you sell shoes and not offer exchanges? I even checked the sizing to make sure it was right, but they were too small. They told me they had to be returned and a new one purchased. By this time, their VERY SHORT return window had passed and they would also not let me return them. Their customer service is AWFUL. Please do not buy from them.