Prices are reasonable — but that’s where the positives end.
They charge 25€ for express shipping, yet after 5 days my package was still marked as "in process."
One item arrived with a strong fragrance smell, suggesting it may have been a return. When I requested a return, I was asked to provide photos — how exactly is that supposed to prove a smell?
Return shipping costs 25€ per item, and they don’t even allow you to handle the return yourself.
Customer support is unhelpful and slow.
In conclusion: if you care about receiving items in mint condition, having a smooth return process, or getting decent customer support, I do not recommend shopping at this online store.
2 weeks ago
Cettire has a
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