I purchased a dress and I got it only to realize it’s completely sheer. I returned it the very next day and it got delivered to Cettire about a few days later. I receive an email about 2 weeks later saying they won’t accept my return because it was damaged. They send pictures and I’m in shock because the dress wasn’t even tried on. They return back to see there is no damage and they sent me pictures of a diff dress damaged. They work process my refund. Their customer service was beyond horrible. I felt like I was emailing a child
1 month ago
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