Dreadful. Paid deposit and final balance then a demand came in for an extra £150. Asked for explanation told by email that I owe it. Asked for further explanation by telephone . Told that she would pass to finance department. I asked to speak to someone about it. Not possible I would get an email. Asked to speak to a manager. Not possible . Insisted that a manager should speak to me. Not possible until everything checked. Meanwhile non payment excess going up all the time. What do I do?
2 years ago
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