Had to cancel tui cruise with Iglu.com on 1st March due to illness and advice by GP . Refund was in progress from then.1st March 2024. on 18 th April still no refund . They have advised me the refund is in my bank account .this is not correct . Lies ! I have contacted Iglu on multiple occassions to ask when the pitance of refund wll be paid into my bank account . Customer service deplorable not effiicient. Dont book with them
1 year ago
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