We bought a LG microwave from Myers online in late 2020.The microwave started becoming rusty and we called LG.They assesed the microwave and admitted it is faulty and cannot be repaired.We then called Myers and told them what happened and after numerous emails and phone calls from LG and us Myers asked is to return the microwave in Myers werribee store.We went to the store ,returned the faulty product and we were told we will get the refund in original payment method.We also received an email confirming our return from Myers.After 10 days we called again and we were told it has been escalated.No product and no refund.Since then we jave called myers 4-5 times and everytime we are told they are sorry but they havent refunded our payment yet.It is such a disgrace that Myers Customer service lie everytime on call saying wait for 10 more days and it has been almost 3 months now.I am feeling stressed and after spending so much money on Myers in last couple of years I have decided not to deal with these liars and thieves ever again.