I ordered a present for my Grandsons 5th Birthday on the 17th November - paid express post. Parcel sent with Couriers Please - I still do not have this parcel. Grandsons birthday come and gone and I am still out of pocket. Couriers Please told Myer it was due to the floods my parcel has not arrived. The parcel is coming from Roselands in Sydney to Mosman in Sydney - floods????? Couriers Please and Myers customer service I am going round in circles. Still no parcel and Myer refuse the refund. They offered me gift vouchers for the postage cost - are they allowed to do this for a service fee not a product - I am sure this is not allowed. Be careful when buying online from Myer and using Couriers Please. You will be one of the few if the parcel arrives. Go to google and read the comment for Couriers Please. Good luck in getting a parcel delivered and or a refund from Myer.