I ordered a present online on a Sunday afternoon. I paid $12.95 for express delivery rather than free postage as I needed it for a birthday present Friday. It stated the parcel would arrive by Wednesday 22. The courier did not collect it until Wednesday afternoon. I am now trying to contact the courier. This is my first online order with Myer, and will be my last. I ordered product from Sydney from another company at the same time. That arrived Tuesday! My order was coming from the Perth store, I live in Perth! I rang Myer yesterday, they had no idea with where the parcel was. Why if you pay for express post, was it not posted Monday? Not happy, bad customer service. Hoping my order will arrive in time now to gift my Dad for his birthday. Not a great first time experience at all.