I bought a 5-Tier Bookshelf Display Shelf and Room Divider in Brown. The order number is 1123943048. It has been almost one month (the delivery was supposed to be in 5 days). Have been calling Myer customer service, each time, they said that they are sending an email to the seller. No one knows where the product is. The seller is not responding. Still, Myer refuses to cancel my order and refund my money. They say I have to wait until I receive the product and then post it back to get refund. How stupid is this way of handling a customer complaint. You said, five days delivery, and it is almost a month. It is obvious that there is no product. You need to refund the customer, and apologise, not saying that wait until we send another email. So frustrated, will never purchase anything from Myer Online, and will never recommend this. If you google what has attracted your attention, be sure you can find the same item on one of other platforms such as eBay, Amazon, BigW, Coles, Woolies, they all sell online, the same product, just google it. Myer does not care about customer reviews or happiness, so, sooner or later, they will end up ceasing this platform.