Made an online order 3+ weeks ago, I received part of my order (1 item) only a couple of days ago, but still waiting for the rest to arrive. When I check the tracking details each day, the expected delivery date keeps moving to the next day, I’m wondering how many more times the expected delivery date will change or if I will even receive the rest of my order. I never received an email or sms or anything of that nature to tell me that my order would be split into two and shipped separately, if I knew this would be the case, I would have just ordered directly from the brand of clothing I purchased rather then from Myer, this was supposed to be a birthday present and well, the birthday has been and gone now so it’s means nothing any more. My guess is that the specific item I purchased was not in stock or on hand, therefore the system should not have let me order the item, however, it did and because of that, I’m now still waiting 3+ weeks later for this item to arrive. An email explaining that there would be a lengthy delay would have been nice, however I got nothing from Myer and in fact when I call customer service to query what is going on, I get hung up on, told to keep waiting, told it’s AusPost’s fault, told there’s nothing they can do… when I asked to be compensated for the major inconvenience (as I said, it was meant to be a birthday present) I was told that since the item was only DISPATCHED 10 days ago, they cannot warrant compensation to me! He did say that once I receive the item, if I’m not happy, I can send it back, I’m not sure why he would say that or what he even means, why would I send back the item? I’m annoyed because I still haven’t received it, not annoyed because I no longer want it, I haven’t even received it yet to see if I’m satisfied with the time, very confusing! My issue is, I don’t care when it was dispatched, I made this order 3+ weeks ago and it still has not arrived, I feel it would be fair to gain some sort of compensating since not only was this item supposed to be a birthday present, I have also been waiting a very long time and also, I never received any sort of correspondence from Myer warning me that it would take nearly a month to receive one T-Shirt! I’m not at all happy with my experience, in fact, I will simply never shop at Myer again whether that be online or Instore and I’ll make sure everyone else is aware of this issue that seems to be happening for alot of people shopping at Myer. They’re a crappy team of customer service agents, not one of the 6 people I’ve spoken to have even apologised for this delay. They are rude, unhelpful and lacking any sort of care for their customers. Never again. DO NOT SHOP WITH MYER! I would give zero stars if there was the option however you have to click at least one star to post a review, funny that!