I have been going to Myers since it was opened almost 10 years ago. What an experience that was. So happy it was Myers not David Jones. Been shopping there for over 10 years. I work as coordinator for disability agency. Very passionate about my job.For the past 3 years Been taking my client to Myers as he likes the store by chance he met a lovely staff at fragrances within seconds they were laughing they both came from U.K and this beautiful employee name Lisa made my client so welcome so happy he wouldn't stop talking about how nice and caring she was. They formed a bond. She made this beautiful soul that suffered stroke and is wheelchair bound a very happy man for short time that he would go in to say hi. He talked about Lisa to all his friends and all came to myer to shop and meet Lisa. He also formed friendship with Lisa's colleagues however Lisa was the special soul that always put smile on his face. She genuinely cared not just about him bur but also all his friends that came to shop there. We noticed from mid last year people starting to leave Mark my client was worried that he lost his friends. Things were changing. Ppl couldn't talk to him anymore because of the management have warned them about talking. He was so sad and wasn't sure why and why he couldn't talk to his friends anymore. Few days ago he learnt his very dear friend that used to put smile on his face and made him and so many of his disabled friends feel loved has left the store he was devastated. He asked everyone and no one knows what happened. You need to appreciate your hard working caring employees. People like Lisa are rate in this industry. They actually truly care. She never stopped helping everyone around her in the store not just at her station but around the floor anyone that approached her. I have heard so many horrific stories how the management are treating the employees. This is shocking. Take a look at your rating. 20 disabled people and elderly used to go there shopping and see Lisa because she made their day that much happier place for them. I have not seen any happy staff or customer service at myer in joondalup. Whatever you are doing please step back and take a look. I certainly won't be bothered to come back or bring my clients and his friends back. Theses people deserve a lot better than how they have been treated. I am sure you would not be appreciated if you were treated in that manner. It used to be a beautiful lively store now its like robots running the store. Very very disappointed. Even one star for the way the staff been treated is too many.