Dear People DO NEVER TRUST MYFAKTORY.COM. They are liars. They stole EUR778 of my money and it has been 7th of Feburary 2022 and today is 26th of Feburary 2022 and I still did not get back my money. I placed an order in 7th of Feburary, however I immediately requested for cancellation of order within the same day. The customer service person came back to me nearly a week later telling me the goods have been shipped out and they need to contact the Logistic company. In the meantime I have sent million communications to return the money and the customer service person has told me that they have million customers and it will take 7 - 30 days to get my money back. I lost my patience and put a review online and she again told me that the bad review won't affect their business because competitors does such review on them. At that moment she said she told the financial department to put priority and asked me to delete the review as it will not be good for her. I did deleted the review as I thought I would get my money back. Few days ago I again pushed them to return my money as if they put priority it shall been already paid back. I spoke to several people and they all advised me to contact the local police in their district and contact my bank which I used the card to purchase. MYFAKTORY.com does not even have their phone number revealed which tells me it's really strange. Dear MyFakotory. If I do not get my money back in tge jet few days, I will post every single email communication I have been exchanging with your customer service. You guys are nothing more but a THIF. You guys are the worst eshop I have used in my whole life. What really bad is it seems that you don't have any educated employees as your customer service missed my initial cancellation email and shipped the goods out. This is your problem missing email from your customer. Ontop of that I am not returning the product I recived. I requested for cancellation with in the same day as soon as the money was deducted from my card which was the same day if date of purchase. REFUND ME MY MONEY ASAP. I AM CONSIDERING TO REVEAL ALL THE BS YOU HAVE BEEN TELLING ME. DEAR PEOPLE DO NEVER EVER TRUAT MYFAKTORY.COM. THEY HAVE REALLY BAD REVIEW AND I HAVE PERSINAL EXPERIENCE WHICH WAS THE WORST ONE SO FAR USING ESHOPS