Initially everything went fine until I got my first bill 7 days earlier than expected £34.95. Should have been £23.99 taken from my account next day 30th November 2022. Had taken another £81.00 from my account. Phoned... took forever. No. Explanation other than I had went over my call plan by 1 hour & 55mins. They said the cost was £45.62 lol. Where did the other money go. No real explanation other than I should have read my terms & conditions. Cancelled my direct debit right away. If they want the rest off the contract payments they will need to take me to court. Or give me a full explanation which I probably never recieve. So stressed by this so called company. They take money from your account for which you have not authorised. Be aware. If I could have given a zero star I would have.