I've just received my delivery of shower tower and toilet from palletways. This big pallet has been left on pavement around 6meters and 5 steps from my front door. When I asked why it has not been delivered to my front door, I've heard that it's pavement delivery only and if I'm not happy he will take it back. I was forced to ask others for help and been left with back and belly pain. As you can imagine it wasn't light boxes and not easy to carry for a woman. I could not image what will happen if it would be delivered to elderly people!! I've been charged £30 for delivery and I thought it's fair price as I'm buying heavy items. I've never expect that I would need to drag it to my front door. Plus, I've never got a message that it's pavement delivery when purchasing or arranging a delivery date (which has been late by one day anyway). I've just heard over the phone that delivery person is not insured to drag heavy stuff hence he couldn't help me!!!!!! Really? I think it's a joke!! I would never purchase anything seeing this company as a delivery option!!!!!!!!! PLEASE BE AWARE!!!!