This company picked up my pizza oven in May of last year. It then went missing for to week not knowing were it is. I was then told it had been delivered to the wrong address. The guy who was fixing it travelled to the address could not find my pizza oven. I phoned again to be told that the lorry driver was lieing. Very strange! Was then told that he would be disciplined for his action. Not sure what this has to do with me. Two days later my pizza oven was delivered in bits broken be on repair. So I’ve got a whole summer of events to cater for but with no oven. Spoke to the claims department. Spoke to a nice lad and her said no bother we will replace your oven asap. Anyway to cut a long story short this then went on for 7 months. The company would never except my documents as proof of purchase. In the mean time I’ve had to hire another pizza oven at cost. 8 months later they now have said we can pay out £600 for a £3000 pizza oven due to the weight. Apparently It was in the small print. The £600 doesn't even cover the cost of the hired pizza oven. Basically I’ve lost £3600 just to get my oven delivered from Devon to hull. Do not use this company they are a complete con
1 year ago
Palletways has a
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average rating
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