I have a beautiful ring thanks to Ritani! Living in Canada, everything had to be done virtually. It's nerve wracking trying to pick a beautiful diamond sight unseen. My sales rep, Sylvia, was extremely helpful and I was able to whittle down my choice to a superb ideal cut lab diamond. The whole process was painless and seamless. I had my new ring on my finger in under two weeks start to finish. I can't recommend them enough.