I was nervous about ordering a lab diamond rather than natural diamond let alone purchasing sight unseen and online. I priced similar LGD’s with the same specs at local jewelers and their prices were 50% higher!!! I lost my engagement ring diamond and this purchase was to upgrade and replace original stone. I spoke to a Ritani gemologist who selected a diamond she said I’d love. And I do - she picked a gorgeous stone. However, my order was delayed by two weeks. I called twice and the representative reassured me my order was delayed due to travel restrictions with cargo coming into USA and on its way. A copy of the IGI paperwork was sent with my receipt. The order was insured and delivery had to be signed for which I appreciated. When I took the stone to jeweler he was really impressed and said it had a beautiful cut, measurements, and polish. I am very pleased and would recommend to anyone who is a bit hesitant. I would just order far enough in advance if you need a ring or stone by a certain date. Happy Camper!