The people I worked with to get the perfect ring for my fiancé were so helpful! I researched every detail of the diamond, even down to details local jewelers were rather confused by. At Ritani they listened and offered fair advice, even advising me to get a diamond that was slightly cheaper and an overall better value. When it came time to buy the ring and ship it they reached out to me through your the whole process (which is good considering the cost). Overall I was amazed at how easy it was to find the exact ring and band I wanted and I knew my fiancé would love. And love it she did. Five out of five stars for Ritani from me.