Website was easy to use and they are upfront about the price and details. I was very happy with the diamond but the only critical thing I would say is that once I ordered the diamond I got a notice saying they had to procure it from the supplier first and that I might not get it. I got what I ordered but if I hadn’t, this review would be very different. I don’t like that practice, you either have it or you don’t. Don’t get people hopes up to potentially crash them down. Oh and also the website email said I would have it next day by 12 pm so I stayed home all day only to have the tracking number tell me 2 days later than the email. Overall my experience was good and I am happy with my purchase, just giving constructive criticism to make things better.