The fryer came on Tatty box, unaware if has been used or returned before , but the packing was like new inside, mean has packed as new everything, read the instructions before use it and understand about the reset button on the back, We'll the fryer never got ON sound liked the reset button on the back was damage, loose but didn't work and for that reason didn't work.. cannot find any sticker of QC on the fryer mean may that not pass the Quality Control from China Manufacture, because this is responsibility of Tefal check everytime deliver in working order decided returned and get refund, I will prefer buy an item pass the QC instead waste the time on Chinese made