My recent rental experience with Homelike and their local agency, Checkmyguest, has left me utterly disappointed.
The apartment, marketed as a premium remote work space with a high monthly rental cost (even for Paris standards), turned out to be a nightmare.
The ongoing noisy building works, were suspiciously absent from the listing, despite having commenced six months before the start of our tenancy. This omission drastically disrupted our daily routine and made remote work, an essential part of our stay.
Even more disconcerting was Checkmyguest's ineptitude in addressing our concerns. Numerous non-functional items (including basic ones like heating) were reported, but they were left unresolved.
The garden, an advertised amenity, fell into disarray without any of the promised maintenance.
The most concerning aspect of this experience is Checkmyguest's arbitrary decision to withhold a substantial portion of our deposit, citing damages that were there prior to our arrival.
Homelike's failure to hold their local agency accountable for these egregious actions and telling us that our only recourse is to sue Checkmyguest speaks volumes about their own commitment to customer satisfaction. The "Homelike guarantee" amounts basically to paying for nothing. We elected to go through Homelike as opposed to directly (which would have saved us €5,000 at least) because we wanted to be covered by what we thought was a reputable company like Airbnb or Booking. Nothing further from the truth. They are just a leach in the process that get money but provide no service. Avoid them at all costs