“I booked a lovely flat in London, we had an issue with the Wi-Fi and the landlord was very responsive and had this fixed within the hour! The apartment had everything we needed for the entire month and was close to everything. The building was quiet too. 10/10 recommend!”
“Renting an apartment through Homelike was incredibly straightforward and stress-free. The platform made it easy to find a fully furnished place that matched my needs, and the booking process was quick and transparent. I had a small issue with the apartment’s heating upon arrival, but Homelike’s customer service team responded immediately and coordinated with the landlord to resolve it within a day. I’m very impressed with their professionalism and efficiency—highly recommend their service. Will book again for my next stay in Germany.”
“Homelike helped me a lot while searching for an apartment in Cologne. As a student, finding available apartments can be really challenging, but the team at Homelike made the process much easier and quicker than I expected. They provided great support throughout, answering all my questions promptly and helping me secure a place in a short amount of time. I felt truly supported during the entire process, and I am very grateful for their assistance. I highly recommend Homelike to anyone looking for a reliable and efficient platform to find accommodation!”
“Homelike helped me a lot while searching for an apartment in Cologne. As a student, finding available apartments can be really challenging, but the team at Homelike made the process much easier and quicker than I expected. They provided great support throughout, answering all my questions promptly and helping me secure a place in a short amount of time. I felt truly supported during the entire process, and I am very grateful for their assistance. I highly recommend Homelike to anyone looking for a reliable and efficient platform to find accommodation!”
“Homelike helped me a lot while searching for an apartment in Cologne. As a student, finding available apartments can be really challenging, but the team at Homelike made the process much easier and quicker than I expected. They provided great support throughout, answering all my questions promptly and helping me secure a place in a short amount of time. I felt truly supported during the entire process, and I am very grateful for their assistance. I highly recommend Homelike to anyone looking for a reliable and efficient platform to find accommodation!”
“Homelike made my rental experience in Germany incredibly easy and stress-free. I was quite nervous about renting a flat so far from my hometown. However, Homelike completely changed my perspective—they were professional and responsive every step of the way. The apartment i rented was clean, and equipped with everything i needed for a comfortable stay. It truly felt like a home away from home.”
“I've rented with Homelike twice. I had the best stay each time. The flats have never disapointed, they look exactly like the pictures and usually close to everything. The hosts and staff are also very friendly and responsive. I recommend!”
“I had a fantastic experience with Homelike! They quickly addressed all my specific requests and questions. Every person I spoke to was eager to help, soothing my anxiety about the process. I highly recommend them 100%!”
“Homelike hat mir super geholfen, eine möblierte Wohnung zu finden – schnell, einfach und ohne Stress, obwohl ich sehr spontan buchen wollte. Die Auswahl ist top, und der Kundenservice war immer freundlich und fix bei Fragen. Klare Empfehlung, wenn man unkompliziert eine Wohnung braucht!”
“the worst experience. totally dishonest. I paid upfront for a month and then extended my stay by another month and without any notice they added an extra EU 500 to the monthly rate and would not back down and only told us a week before we were checking out!!!............. totally impossible to get hold of when the fridge stopped working and all our food was ruined. they lied about everything......... The worst!!!!!!!!!”
“We unfortunately had a bad experience with Homelike, mainly due to the poor communication between Homelike and the apartment owners and vague additional costs. We payed the full rent up front of our stay but we were chased by the apartment owners as we had to pay extra for cleaning and additional service fees. These fees should either be included in the rent and in the fee of Homelike or should be mentioned upfront and clearly outlined. When we tried to explain that in our opinion we already payed the full rent and fees upfront the apartment owner warned us that they would throw us out of the appartement if we didn’t pay these extra additional costs. When we reached out to Homelike to address this we didn’t got any explanation about how, or why these costs weren’t added upfront and they just stated the amount that we had to pay extra which wasn’t stated on the website when we booked this appartement. To avoid vague additional costs we recommend to book your appartement directly with the apartment owners. Homelike can’t be trusted as it is vague about the total costs of renting an apartment on their website and doesn’t help their customers when they reach out.”
“I sent a booking request for an apartment in Nürnberg from Nov. 1 to Feb. 28. An agent from Homelike contacted me to confirm my booking and walked me through the rest of the process. The agent then contacted the landlord to accept my booking request. The request was accepted. I proceeded with the booking process within an hour of the request being accepted. I made the Kaution deposit, uploaded the bank transfer receipt, purchased the addition rental insurance they offer, and signed the rental agreement. My completed booking
was confirmed by Homelike.
I was instructed on my profile dashboard to contact the landlord
to coordinate details of the move-in. I sent the landlord an email. The next day the landlord emailed me back saying that he is not in the country and Homelike made a mistake by double booking the apartment?!?! What? Homelike told me the landlord approved my request. Not sure what is going on, but this is completely unprofessional. I am waiting to hear back from Homelike to see how they will fix this. I expect this issue to be resolved immediately with an apartment in Nürnberg from Nov to end of Feb which I have paid for and signed a rental contract.”
“Ich habe händeringend und super kurzfristig nach einem kleinen Apartment in Berlin gesucht und die Mädels von Homelike (sorry Name vergessen) haben super geholfen und alle meine Fragen beantworten können. Mega cool, man findet echt auch alle Bedingungen auf der Website und es tauchen keine extra Kosten auf. Kann es jedem empfehlen”
“Was looking for an apartment in Vienna and found it!! Sent a request and it was approved within the same day, the booking team reached out to me to confirm everything. I just checked in and all is the same as the pictures :)”
“Worst company ever, if u see this , take this as a sign!! They will take ur money and stop providing service even thought they provided poor service from the beginning , i paid a big amount of money only for the booking they leave you with a landlord who you can’t even reach whats even more ironic is that they confirm the booking when the landlord doesn’t even answer , they keep on insisting on not cancelling and even ask more money! I was waiting for a response for 2 weeks and time was going really quick :( Shame ! SCAM company , as an international student this was the worst experience ever”
“I recently booked an apartment through Homelike and the experience was great. The website is user-friendly and the booking process was straightforward and hassle-free, with clear instructions at every step.
The apartment I chose was exactly as described, clean, and well-maintained. The host was responsive and accommodating, ensuring a smooth check-in process.
I can only recommend Homelike for anyone looking for a reliable and efficient booking platform. I will definitely use their services again in the future!”
“Beware of deceptive corporate practices as well as unresponsive customer service agents. Boarder line Entrapment!
Tried calling all day every hour and no response. Only response was via emails and even though I provided screenshots of their own policy they will not refund my payment.
Their process is: Apply > Approved > Paid > Booked > Finished
There refund policy for my application was: Booked date (90 euro penalty), 30 days before move-in (1st month rent) then Move-in date (termination policy).
They take payment then provide the contract to sign. There were inconsistencies with the contract and thus it has not been signed. I applied for the cancellation the same day.”
