I sent a booking request for an apartment in Nürnberg from Nov. 1 to Feb. 28. An agent from Homelike contacted me to confirm my booking and walked me through the rest of the process. The agent then contacted the landlord to accept my booking request. The request was accepted. I proceeded with the booking process within an hour of the request being accepted. I made the Kaution deposit, uploaded the bank transfer receipt, purchased the addition rental insurance they offer, and signed the rental agreement. My completed booking was confirmed by Homelike. I was instructed on my profile dashboard to contact the landlord to coordinate details of the move-in. I sent the landlord an email. The next day the landlord emailed me back saying that he is not in the country and Homelike made a mistake by double booking the apartment?!?! What? Homelike told me the landlord approved my request. Not sure what is going on, but this is completely unprofessional. I am waiting to hear back from Homelike to see how they will fix this. I expect this issue to be resolved immediately with an apartment in Nürnberg from Nov to end of Feb which I have paid for and signed a rental contract.