Mike Harrison
Avoid this company. It is not possible to cancel the subscription on the app if you sign up. As many others have stated in online reviews, this lack of functionality in the app makes it easy for them to take money for unwanted subscriptions. Worse - they mislead you into believing you are signing up to a £3.99 rolling subscription. Wrong after two weeks they take £47.99 from you whilst making it difficult to cancel. I sent one postcard to a relative which I haven’t even seen In terms of quality and bang £50 gone. They could have been on to something with this app but sadly greed seems to have taken hold ... This annual charge is wilfully misleading and causing additional financial pressure on people at a time when they need it least. You may well have hidden this somewhere in the Ts and Cs but to quote a monthly price and then charge for 12 is immoral. At best, you should receive one month's fees from me of £3.99 as that is what I signed up for. Your approach to this is terrible and I feel like I have been defrauded of my money. I would like a refund, and suggest that you only charge people per month if you continue to quote a monthly fee as they sign up. Awaiting your swift response in the hope that I do not need to take this any further.
1 year ago
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TouchNote has a 1.28 average rating from 135 reviews

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