Bought a helmet from Winstanleys bikes in Wigan. It fit but the plastic bits in it cut into my ears. Contacted them and told them this so they said send it back for a refund and we’ll pay the postage. So, sent it back and then they decided they wouldn’t pay the postage (after I’d sent it) because it officially defective, before they’d actually received it!!! Even though I’d explained clearly what was wrong with it and they confirmed they’d pay the postage. It’s not a lot of money but the principle annoys me. I’d advise anyone to stay away from Winstanleys if you expect a decent level of customer service. I can’t imagine what would happen if you needed proper service. I’m happy to send anyone that asks the email exchange.