Really shocking customer service. Order 2 bikes on the 7th of May no information on when they would be delivered. I understand COVID-19 would have created issues with regards to the supply chain. However we had no communication from the company. You can't phone the company as they have turn the phone off to deal with online enquiries (After over 2 months you would have thought they could sort this out.) I emailed the company after 2 weeks they replied with a delivery date. One bike arrived a few days after the giving date. No sign of the second bike emailed them over 2 weeks ago and heard nothing..... Maybe they have furloughed all the staff if that's the case stop taking order for bike and adding sale items to your site and deal with the backlog.