No communication whatsoever. They do not reply to emails. If you try telephoning them, you just get a message saying “we are not accepting telephone calls”. 10 days after they picked up my parcel from the warehouse, l still have no idea when or if I will ever receive my parcel. They send you a consignment number for you to track your parcel, and in the small print, they tell you that your consignment number will not be trackable until they have delivered your parcel - in other words, they send you a tracking number that is utterly meaningless, pointless and unhelpful to you. It’s difficult to find a more incompetent company than this one. Absolutely rubbish!! Unfit to trade in this sector.