Xdp couriers Reviews

1.00 Rating 9 Reviews
0% of reviewers recommend Xdp couriers

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"What a joke that company is ! Did not deliver parcel, I know as I was waiting all day. Communication is a disaster, fed full of lies, you do not know what to believe. Finally tried to blame me for not being at home. STAY AWAY !!!!"
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Posted 4 days ago
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"Absolutely terrible customer service from this company placed on hold "your first in the queue" message on repeat with no one taking the call. Parcel was to be delivered today between certain time frame have been stuck in all day without delivery."
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Posted 5 days ago
"Dreadful courier, said for 5 days in a row will be delivering, never did, constantly chasing them up, no customer service, none. AVOID AT ALL COST"
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Posted 1 week ago
"Delivery 2 days late and incomplete. Tracking system that doesn't track anything. Obnoxious unhelpful phone staff. I'm pretty easy going but XPD pushed me to my limits. I will never purchase a product that needs transporting by them."
Helpful Report
Posted 2 weeks ago
"2 delivery’s were due over a week ago one from ebay carpet seller the other from wayfair xdp managed to lose a 4m carpet and an xtra large rug have spent the week trying to trace my delivery xdp driver phoned on Friday to say he had left them in my cellar but I don’t have a cellar so he said he would go back and get them from where they had been dumped and deliver them to me last Friday but he didn’t show up or give a courtesy call heard from eBay cellar goods were suppose to come today but hey guess what they were a no show again the idiot driver has left them at a property where the guys are away for the summer I have requested refunds and have the added inconvenience of having to wait for my refunds before I can order goods from reputable company’s that do NOT USE XDP!!!"
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Posted 2 months ago
"Incompetent.. Rude..."
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Posted 4 months ago
"They make Hermes and Yodel seem like UPS. Will never buy a single product from anyone who uses them as a courier again Would give them zero stars if possible"
1 Helpful Report
Posted 5 months ago
"Really bad. They don't update tracking info properly, don't send updates or let you know if delivery will be delayed, don't answer the phone (7p per min), don't answer emails, etc. Caused me A LOT of hassle and I recommend you avoid them like the plague. If you do have to send something that one of their couriers collects from you, make sure you take photos, get a signature, record the van registration ... anything that will help provide evidence in case your goods go 'missing'."
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Posted 6 months ago
"Ordered items from online site who utilised xdp couriers to deliver their goods. Numerous sms messages giving 2 hr window of delivery that never materialised. On line tracking was a joke as numerous entries showed delivery carded which was a blatant lie as I was present at home when delivery supposedly took place. Contact made by telephone and email that were never replied to. I strongly recommend people avoid these couriers as a brief look up on other review sites show they are performing atrocious."
Helpful Report
Posted 1 year ago
Xdp couriers is rated 1.00 based on 9 reviews