I placed my order with 247 Blinds. Yesterday, around 10 am I received an email and a text message from XDP saying that my order should be delivered between 12:34 and 14:34 that day. They want you to sign in the app. I did not want to waste my phones memory for an app which according to other reviews was not a good one anyway. I tried to see if there are other options to track the status of my parcel. Eventually I think after midday. I installed the app. The app seemingly showing live the location of the driver on the map also informing that the driver currently on drop 27, there are -18 drops before yours (etd 12:24pm to 2:34 pm) I took a screen shot. This was already after noon. I noticed that on the first page of the app my delivery date was shown for 29th. the email and the text clearly said that my order was out for delivery today (28/07/2020) I email them asking them for a confirmation. No reply. I left the app for a while. Time past 14:34pm, I looked at the app this time the drovers location was change, still within, couple of miles from me, but the number of drops he/she has gone up and there were more drops to be made before mine. this change continues and the last time I checked. it was saying that the driver is on 51 and there are-42 drops before mine. By 9 pm I gave up following the app. This morning app showed that my order is out for delivery, no driver location was available. I think around 8 or 8:30 am the app showed a receipt ticket with my name and address but someone else's signature with yesterday's date (28/07/2020) as delivered!! The customer service number was useless. No replies to my emails either. I spoke to the supplier and they are looking in to this. I think they need to be reported to trading standard bodies.