Within 15 mins I had a reduced quote of almost £40. I had unfortunately pressed the button, but in over 40 years, always had the opportunity to close policy, more recently without penalty if staying with the same company I had no idea you have to do everything on line and cannot talk to staff I used the bot and told could cancel. Next message I questioned the fee, and told £49.99 - all in terms and conditions. £7.50 admin for buying a policy? Lesson learned. Had paid £28.99 for upgrade re hire car, but will revert back to the Post Office having read the reviews here also.