when I took the policy out I hadn't realised my previous insurer had automatically renewed my policy and had charged me, plus it was cheaper. On seeing this i had no option but to cancel with Yoga but was charged a large cancellation/admin fee. This, considering it was all done online, seems extortionate. There was less than 24 hours between taking out and subsequent cancellation. What happened to cooling off period? I will certainly not consider or recommend Yoga to anyone I know
2 years ago
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