It's not that it's bad, it's just that there is so much to read and as I renewed I got an email saying my policy was canceled. Then I realised it was for my previous policy. It's a shame that Yoga is not integrated it seems to write to renewals with better wording. They also said they would be in contact a few days before the renewal date. That did not happen. Then I am also with their chosen insurer for my house insurance though they would not know. But if they had known, would I have got a discount? Maybe there was a way to speak to them but it wasn't obvious to me. Yoga remained the cheapest way to insure the car and I am happy with that. These issues are just niggles really but I wanted to point them out from my experience.