I accessed your website via confused.com and attempted to find out more about the cover on offer but was unable to do so unless I accepted your quote. Ok I tried to accept the quote as per confused.co. but was asked to input my driving licence number before I could. When I input my number your quote changed to initially a higher figure, no idea why as I had previously given it and I have zero points and no issues so why the change. Ok change was not overly large so attempted to accept and move on for the details I wanted. I "clicked" on the necessary icon at the bottom of your page but was taken back to the top and asked to input my licence number again! This I did and this time the premium was recalculated at a lower level, in fact lower than the confused.com quote. Excellent I'll accept and move on. Unfortunately when clicking the icon to take me to the next stage it did the same thing again and took me back to the license input section, frustrating to say the least. At this stage I decided to use the Live Chat facility. When I eventually was put in contact with a real person I explained what was happening but they seemed unable to grasp it. After several attempts to sort it out, the agent advised that the highest quote was the only one on offer and she would send me an email with a link to accept it. I advised her that I wouldn't do that as I was in receipt of more competitive quotes anyway with different companies. She said ok but I'll send you the email anyway. She did twice! I gave upon the live chat at this point as I was getting absolutely nowhere with the agent, she just didn't seem interested it actually sorting things out for me. I closed the live chat but thought before I leave the website I would try one more time to accept the quote onscreen which was the lower of the two. Surprise surprise this time it moved on but I was still unable to access the information I wanted. However, by this time I was so fed up with the whole thing I decided to accept and pay the premium. To a certain degree I regret that now as the level of breakdown cover included within the quote is far less that I wanted and would have purchased had I been able to! All in all not the best of experiences and I doubt that I would consider Yoga again in light of it.