The things that I want to know, such as, who are your approved recovery operators are not listed in the breakdown docs. As I don't know who they are the breakdown cover is useless. No name and no number! I also do not approve of automatic reinsurance for the following year and cannot find where I can cancel this. The chat bot is rubbish. We need to talk to a real person. Signing up is always the easy bit but it is the east that matters. I would appreciate and email. telling me who I contact if I break down and how to cancel auto renewal. These 2 things should be made very easy to do.