The system is difficult to use.. unfortunately it wasn’t until I had got the policy (a week before it was due to start) that I realised the mistake of not adding business insurance.. I added it at a cost of £20, which I paid by card.. when I looked at the policy it had not changed.. I contacted online help and was told it would be an additional £88 to add it.. this made the total more than any of the other companies.. I asked to cancel it and have my deposit repaid to be told that it will cost £49.99 to cancel it.. it hasn’t even started.. doesn’t start for another 5 days! Unable to face a hit of losing £49.99 feel forced into having a policy that’s £6 per month more expensive than any of the other companies.