I just renewed again couple of months ago. Shocked to find they are taking 3 different direct debit payments out, for different amounts with different reference numbers. Trying to get hold of someone to speak to is proving difficult. Live chat help is not fit for purpose. It also looks like my active policy DD is way more than I had signed up for. Very disappointed. Cost of living is high enough without companies helping themselves to numerous unauthorised payments.
Hope they will sort this all out soon and refund me
1 year ago
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