Purchased car insurance with a starting date of 10 days later but cancelled as current insurer gave me a better deal. Disappointed to be told in an online chat that I would still be charged £49.99 even though it was only an hour since my 'purchase' and told quite bluntly and in no uncertain terms that it's clearly stated in the T's & C's. This of course is quite correct and is part of Yoga's policies but I feel a little discretion could have/should have been used especially as my payment was still 'pending' and the start day was days away. Buyer beware!
1 year ago
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