I needed to contact you to clarify my new car insurance policy. You are a nightmare to speak to. Impossible in fact. It took me ages to work out that I needed a live chat as the first one is NOT a real person. It sounds like a robot too. If you had an email address I could have saved my self a lot of time and effort but you don't. My policy doesn't begin till 31st this month. I almost regret going with you now. I hope you deal with claims better than this? In35 years of driving I have NEVER had to claim for accidents so just PRAY it continues. Yours disappointed.