Although I have left a 1 star rating, to be fair, yoga is the most competitively priced company for car insurance. The reason for the 1 star is as follows: I had Yoga car insurance last year and when my renewal came round I found that they'd hiked my insurance up through the roof, just like every other insurance company is currently doing. I therefore decided to look around and look at other comparison websites and I came up with a much better deal with Yoga than the one they were currently providing me, both in annual cost and excess payments (should I need to make a claim). I therefore tried without success to speak to someone from Yoga with the hope that they would offer the similar deal without me having to cancel my policy and re-sign for it. I ended up having to go through cancelling my renewal online, at which point I was offered a discount if I stayed with the company. In order to get the discount I simply had to hit the button on my computer offering said discount. I can only assume that Yoga set this up in order to try to hypnotise me into going with the original quote because all I got was the spinning circle of death in the middle of my screen saying please wait. My waiting consisted of a toilet break, the making and drinking of a cup of tea and the preparation of the evening meal, before I gave up waiting and just hit the DO NOT RENEW MY POLICY button, after which I've signed up with the better deal through the comparison website. Why can't these companies offer their existing clients their best deals in order to save going through this each year? It just shows that they're not interested in loyalty to their customers and they also think we're too thick to shop around; maybe that was the case years ago but with the ease of use of the Internet now, it's no longer so. Do better for your customers Yoga!!!