Just taken up a very competitive quote with Yoga & one of the Qs asked for purchase price of the car. This impacted my premium and compulsory excess.
After I'd paid, when I checked my statement of fact, I noticed that the value I'd given was being used as CURRENT value of car - not the same thing at all!
Waited 5 minutes to get through on online chat and very helpful agent got it all sorted - but if I hadn't read my paperwork carefully, I'd have been caught out - and it seems they're aware of the issue as was told it was going to be corrected on their next update...
1 year ago
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