I have been trying for over a month to get hold of someone. I noticed my policy did not show my no fault claim of 2022. I have paid £375 for a renewal ,now I have received an email saying my policy has expired. It was only a couple of days ago on live chat (which I have screenshot )that I was asked to pay another£7.40 to protect my noclaims. The portal is useless to get into. Where is my money and policy . If you sent the paperwork it would be much easier.
1 year ago
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