No detail showing on my account to reject renewal. Had to use Live Chat which is frustrating. Still not sure I have outcome I wanted but will have to wait and see when I check my bank account to see what payments are claimed. I can’t even see the present policy that is due to expire on 10/05/24! The new policy from 11/05/24 is the only detail showing. Agent also informed me I have two separate logins for every policy - now very confused.
1 year ago
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