Took me a few days to find my way around I’m getting on a bit & not very tech savvy but finally managed to get my home insurance done lucky as I was not ins for 5days which was a huge worry especially as my microwave decided to have an urge to smoke which left it unusable typical as have had home ins fo over 50yrs never claimed never needed to, but all sorted now I do struggle with the idea of no body to talk to the bot I tried to explain didn’t have the knowledge to answer my problem all sorted now very good quote am satisfied and paid for the whole year, thank you.