Unable to speak to an actual person which just doesn't fill me with confidence and even you chatbox has only selected options and I was unable to type a personalised question - big problem I gather from reviews submitted which sad to say coming on 70 has led to my mistrust in this totally automated system and more than irked to be charged circa £30/31 to cancel having only taken out the policy yesterday!! Money for old rope but every days a school day isn't it..... I will be keeping a very beady eye on my bank statements. Sorry Yoga, good price but I don't have confidence in your set up or trust your service