The agent we originally signed up with was brilliant, however, he left and we were allocated another local agent. From a customer service perspective you would imagine the new agent who lives in your actual area, Killingworth, would introduce themselves to you, never happened. She actually did more harm than good by advising a potential buyer that we’d taken our property off the market, allegedly. Eventually we found a buyer & dealt with them directly as opposed to YOPA. Lesson learnt, never deal with this company again.
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